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FAQ
Find answers to the most common questions about our home care services, coverage, and getting started.
We offer both skilled and non-skilled home care: personal care, companion care, and homemaker services, plus skilled nursing and physical, occupational, and speech-language therapy. We care for children, adults, and seniors.
We are based in Rockwall and proudly serve the entire Dallas–Fort Worth metroplex, including Dallas, Fort Worth, Mesquite, Garland, Plano, Richardson, Irving, Arlington, and surrounding communities.
Care is available for all ages — pediatric, adult, and senior — including individuals recovering from surgery, living with chronic conditions, or needing respite or long-term support.
Yes. We are contracted with VA, Texas Medicaid, Vet Assist, and many commercial plans including Aetna, Molina, UnitedHealthcare, Superior HealthPlan, Tricare, and Baylor Scott & White. We also offer flexible private pay.
Yes — we provide a 3-hour minimum per visit, with flexible scheduling all the way up to around-the-clock 24/7 care.
Every caregiver goes through a rigorous screening process including background checks and interviews, plus ongoing training to meet our high standards of compassionate, professional care.
After a free consultation, we verify your benefits, coordinate with your physician, and obtain any authorizations. Private-pay care can often start even faster.
Skilled care is clinical support delivered by licensed professionals — nurses and therapists. Non-skilled care includes personal care, companionship, and homemaker services that help with daily living.
Yes. Our companion and respite services give family caregivers a well-deserved break while ensuring your loved one is safe and supported.
Yes. We offer flexible scheduling up to 24 hours a day, 7 days a week, with an after-hours on-call line for support whenever you need it.
Every care plan is individualized and reviewed regularly. We adjust services as needs change and coordinate closely with families and physicians.
Simply call us or request a call. We will listen to your needs, verify coverage, and match your loved one with a trusted caregiver.
Still have questions? Our team is here to help — reach out any time.
